Toll-Free Crisis Line: 1-877-977-0007

We're Hiring!

Parkland Crisis Centre & Women’s Shelter

Is currently accepting applications for:

Shelter Counsellor

Full Time

Part Time  



The Shelter Counsellor will focus on providing crisis counselling, walk-in counselling, act as an advocate and providing general information and referral services on addictions, health, housing, employment, education and other such services, to those persons experiencing domestic abuse and/or family violence. They must demonstrate a strong professional manner in dealing with stakeholders such as RCMP, CFS agencies, other relevant agencies, and the public, while being open, friendly, approachable, compassionate, accepting and understanding.

This position will work with the Administrative Assistant under the general direction of the Executive Director.


  • Minimum Grade 12, Applied Counselling Certificate (may consider relevant education and/or experience)
  • Exceptional organizational skills, decision making and problem solving skills
  • Excellent written communication and documentation skills to maintain reports and client files along with documentation that may be required by law enforcement and child welfare agencies
  • Ability to maintain highly sensitive and confidential information
  • Must be reliable, able to work alone or a team environment
  • Must have excellent physical and emotional health
  • Must be flexible to work various shifts to accommodate 24/7 facility
  • Satisfactory Criminal Record, Child Abuse & Adult Abuse Registry Checks
  • Experience working in the Domestic/Family Violence field as asset
  • Emergency First Aid and Non-Violent Crisis Intervention training an asset
  • Must have valid Driver’s License and access to own vehicle

· Wage and Benefits in accordance with MGEU Collective agreement 

Please forward a cover letter and resume to:  

Parkland Crisis Centre, Box 651, Dauphin, MB   R7N 2V4

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or Fax:  (204)  622- 4625

Attn: Personnel Committee



– – –
Ability to Identify Available Shelter Beds will Ensure Timely Access to Vital Supports, Protect Vulnerable Manitobans: Cox

The Manitoba government is providing over $88,000 to End Homelessness Winnipeg to assist provincially funded family violence agencies in using a shared information system that will enable them to share data to better support families in need, Sport, Culture and Heritage Minister Cathy Cox, minister responsible for the status of women, announced today.

“When family violence reaches a critical point and victims need shelter, time is of the essence,” said Cox. “This information system, currently being used in the homeless-serving sector in many jurisdictions across Canada, will enable family violence agencies to share data in a timely manner so they can identify available family-violence shelter beds and ensure timely access to vital supports for victims.”

The Homeless Individuals and Families Information System (HIFIS) case management system is a comprehensive data collection and case management system developed by the Government of Canada. The minister noted the information system is a good fit for family violence agencies, as family violence survivors have unique housing needs as well as challenges in accessing social housing programs.

HIFIS will also allow agencies to create robust reports in an efficient manner, allowing them to focus more of their time and resources on providing services to vulnerable Manitobans. The information from the system can also help government identify and respond to emerging and existing issues by collecting disaggregated information, the minister said.

End Homelessness Winnipeg is currently assisting six provincially funded family violence shelters to start using HIFIS, with the support of federal Reaching Home COVID-19 funding. The province is providing more than $88,000 to the agency to support implementation of the information system for the remaining four provincially funded family violence shelters by the end of 2021, and for ongoing maintenance of the system and support for HIFIS users at all 10 family violence shelters.

“The importance of family violence shelters using a shared information system to get up-to-date information and timely services to women and children fleeing domestic abuse is critical,” said Lucille Bruce, CEO of End Homelessness Winnipeg. “End Homelessness Winnipeg is excited to be partnering with MAWS and the Manitoba government to assist families at risk of homelessness due to domestic violence to access support and permanent, safe housing.”  

The minister noted that COVID-19 has compounded the critical need for rapid access to information on available shelter beds. Today’s announcement supports the minister’s mandate to enhance services for survivors and the government’s larger pandemic response to protect Manitobans, especially those most vulnerable. 

“Our government is committed to protecting the health and well-being of all Manitobans through the pandemic and well after, and this technology will enable us to provide enhanced supports to those who are especially at risk because of COVID-19,” she said.

End Homelessness Winnipeg was established in 2015 through a community mandate to support the implementation of the 10-Year Plan to End Homelessness in Winnipeg.


P.O. Box 651
Dauphin, Manitoba
R7N 2V4

If you are in immediate danger call 9-1-1

To Contact Us:

Crisis Line: 1-877-977-0007
Local: (204) 638-9484
Fax: (204) 622-4625

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